Competencies are described as the ability to do a particular activity to prescribed standard.
The competencies can be classified into three categories
1. Behaviour Skill and Personal Qualities
1.1 Balanced behaviour
1.2 Leadership
1.3 Problem Solving
1.4 Attention to Details
1.5 Critical Thinking and Analytical Skill
1.6 Flexibility to Manage Situation
1.7 Team working
1.8 Influencing
1.9 Communication
1.10 Relationship-Building
2. Business Knowledge
2.1 Finance and Economy
2.2 Business Case Development
2.3 Domain Knowledge
2.4 Subject Matter Expert
2.5 Principle of IT
2.6 Organization Structure and Design
2.7 Procurement
3. Techniques
3.1 Requirements Engineering
3.2 Stakeholders analysis and management
3.3 Facilitation Techniques
3.4 Business System Modeling
3.5 Business Process Modeling
3.6 Managing Business change
3.7 Data Modeling
3.8 Investigation Technique
3.9 Project management
3.10 Strategy Analysis
1. Behaviour Skill and Personal Qualities
1.1 Balanced Behaviour
This is an ability to work out what is and what is not commercially acceptable in an organization. Having commercial and political awareness by the way emphatically does not mean accepting statue qua. It does mean using resourcefulness and being astute to get results, even in the face of opposition. Balanced behaviour means forcing a issue but moderately, firm but not arrogant.
1.2 Leadership
There is a never one solution for all problems .Leader should have the capability to understand the context of the problem and provide an effective solution.
1.3 Problem solving
A business analyst has to approach an issue with the outlook that problem can be solved. A variation on this is that even if the optimal solution cannot be implemented for financial, technical or political reasons, then the business analyst must be pragmatic and be prepared to find other solutions that will yield at least some benefit.
1.4 Attention to Details
Many business cases fail because there is no sufficient detailed evidence for the proposed change. When a project is handed over to IT specialists, they often find many important issues if the detail have not been addressed. Having an eye for the details is also an important attribute of a good business analyst.
1.5Critical Thinking and Analytical Skill
Business analyst have a common sense to ascertain what data are relevant and what are irrelevant and separate vital factors from less important many critical thinking is achieve by experience and differentiate what factor to concentrate and what to leave.
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The Competencies Of A Business Analyst
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